Wednesday, July 29, 2009

How To; Create a DNS SRV Record for CMA provisionig


This guide put together by our own Graham Walsh walks you through setting up the Microsoft DNS SRV Record for Windows Server 2003. The Blog site will not allow me to post a file so if you would like the document please send me an email - msexton@polycom.com

Friday, July 24, 2009

Current Promotions for CMA

We have 2 current promotions for the CMA - an SE200 to CMA migration and a buy an RMX and get a 20% discount on the CMA. The migration details are found on the PRC under the CMA Product Section. The RMX/CMA promotion will be posted soon and will add a notice to this site when it is ready for download. Until such time please send me or Megan Bouhamama an email.

Tuesday, July 21, 2009

Install with server IP address pre-population

Tip for the day; During an .msi install of the CMAD client you are able to predefine the IP address of the CMA server using;


msiexec/qn SBSERVERTYPE=2 SBSERVERADDRESS= /I* CMA_install.txt /i CMA_Desktop.msi

where is either hostname, or the IP address without angle brackets.

BTW, if they've configured their network for auto discovery of the CMA server using SRV records then specifiying the server should be unnecessary.

Wednesday, July 15, 2009

Welcome Graham!

I'd like to welocme Graham Walsh to our conversation! Graham lives in the UK and is one of the best Support Engineers we have in Polycom. As our following grows I'm sure that Graham will be a great asset to our knowledgebase.

Tuesday, July 7, 2009

Control Users ability to see each other

Question of the Day: Can I segment the registered users of the CMA from "seeing each other" in the Active Directory?

Answer; An administrator can enable ACL, Access Control Lists on the Active Directory to limit the ability from one user to "see" another user. This will limit the ability to search for an individual user but will not limit the ability one user to call another if they happen to know the IP address, E.164, or Annex O dial string.